Privacy & Data Protection – OPTIWEB E.I.R.L.

1. General Information

OPTIWEB E.I.R.L. is committed to protecting your personal data.
All information you provide is treated confidentially and used solely for processing your orders or delivering our services.


2. Collection and Use of Personal Data

We only collect and process the data necessary to provide our services, including:

  • Name, address, and contact information

  • Email address

  • Access details required for technical work (e.g., FTP, hosting panel, database credentials)

  • Payment information (excluding full PayPal or bank details)

Your data is used exclusively for:

  • Processing orders

  • Providing technical or digital services

  • Communicating with you

  • Activating or setting up hosting and digital products


3. Sharing Data with Third Parties

We do not share your personal data with third parties unless:

  • it is technically required (e.g., domain registrars, hosting providers), or

  • required by law.

Your data is never sold, rented, or transferred for marketing purposes.


4. Data Security

We apply appropriate technical and organizational measures to protect your data from:

  • loss

  • unauthorized access

  • manipulation

  • misuse

All access credentials provided by customers are handled with strict confidentiality.


5. Data Storage

Your data is stored only for as long as necessary to fulfill our services.
Access credentials or other sensitive data can be fully deleted upon request once they are no longer needed.


6. Cookies and Tracking

Our website may use cookies to support technical functions, improve user experience, or enable basic analytics.
No personal information is used for advertising purposes without your explicit consent.


7. Your Rights as a User

You have the right to:

  • request information about the data we store

  • correct inaccurate or outdated data

  • request deletion of data that is no longer required

  • object to the further processing of your data

For all privacy-related inquiries, please contact:
info@opti-web.net


8. Contact Information

If you have questions regarding privacy or data processing, you may contact us any time:

OPTIWEB E.I.R.L.
57000 Puerto Plata
Dominican Republic
Email: info@opti-web.net